Licensing for Equipment in
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L-ASAV30S-STD Cisco Support
CON-SNTE-A9KV9DCA
Annual Contract - Support for L-ASAV30S-STD - Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net SNTE 8x5x4
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-ECMU-AV30SST
Annual Contract - Support for L-ASAV30S-STD - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
- One Hour Response Time
- 24 hours, 365 days
- No Hardware Replacement
- No Onsite Engineer
- Most equipment can be covered
CON-ECMUS-AV30SST
Annual Contract - Support for L-ASAV30S-STD - Cisco Smartnet Solution Support SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Cisco Solution Support
- Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
- One Hour Response Time
- 24 hours, 365 days
- No Hardware Replacement
- No Onsite Engineer
- Most equipment can be covered
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