Licensing for Equipment in
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L-8000-CHLIC-PAK Cisco Support
CON-ECDN-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-ECEN-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet TelePresence Essential Operate Service - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- 8 Business Hours, 5 days a week Support
- 4 Hour Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-EC4N-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet TelePresence Essential Operate Service 24 x 7 4 Advance Replacement, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- 24 Hours, 7 days a week Support
- 4 Hour Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-ECDO-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK -
CON-ECEO-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK -
CON-EC4T-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK -
CON-SSSNT-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Soln Supp SSSNT 8x5xNBD
- Cisco Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSSNE-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco SMARTnet Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSSNP-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco SMARTnet Solution Support - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSCS-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- NBD Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSC4S-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- 4 Working Hours Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSC4P-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours
- One Hour Response Time
- 24 hours a day, 7 days a week
- 4 Hours Hardware Replacement
- 4 Hours Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-ECMU-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
- One Hour Response Time
- 24 hours, 365 days
- No Hardware Replacement
- No Onsite Engineer
- Most equipment can be covered
CON-ECDN-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-ECDO-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK -
CON-ECEN-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet TelePresence Essential Operate Service - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- 8 Business Hours, 5 days a week Support
- 4 Hour Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-EC4N-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK - SMARTnet TelePresence Essential Operate Service 24 x 7 4 Advance Replacement, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- 24 Hours, 7 days a week Support
- 4 Hour Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-EC4T-L8CLIPAK
Annual Contract - Support for L-8000-CHLIC-PAK -
PLEASE NOTE: Every effort has been made to ensure the accuracy of all information contained herein. IT Help and Support Centre Ltd makes no warranty expressed or implied with respect to accuracy of this information, including price, product editorials or product specifications. IT Help and Support Centre Ltd or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of, any electronic transmission or the accuracy of the information contained herin, even if IT Help and Support Centre Ltd has been advised of the possibility of such damages. Product and manufacturer names are used only for the purpose of identification.