CON-SW-97FCOE
- Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
- One Hour Response Time
- 24 hours, 365 days
- No Hardware Replacement
- No Onsite Engineer
- Most equipment can be covered
CON SW 97FCOE
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Cisco Smart Net SW Software Support Only
Cisco Software Support
Selected Location: United Kingdom
Lead time 1 - 3 Days
Support For Equipment Installed in:
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Cisco SMARTnet 24 x 7 Software Updates
Alternative Cisco Support Solutions
CON-SW-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Software Support and Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
- One Hour Response Time
- 24 hours, 365 days
- No Hardware Replacement
- No Onsite Engineer
- Most equipment can be covered
CON-SNT-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net SNT 8x5xNBD
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-SNTE-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net SNTE 8x5x4
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-SNTP-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net SNTP 24x7x4
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 4 Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-S2P-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 2 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 2 hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 2 Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
- SLA Not available at all locations
CON-OS-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- NBD Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-OSE-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
- One Hour Response Time
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- 4 Working Hours Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-OSP-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 4 Hours Hardware Replacement
- 4 Hours Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-PREM-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 2 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer within 2 hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 2 Hours Hardware Replacement
- 2 Hours Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
- SLA Not available at all locations
CON-3SNT-97FCOE Contact us for a price
Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 3 Years 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-3SNTE-97FCOE Contact us for a price
Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 3 Years 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-3SNTP-97FCOE Contact us for a price
Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
- One Hour Response Time
- 3 Years 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-3OS-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- NBD Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-3OSE-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
- One Hour Response Time
- 8 hours a day, 5 days a week
- 4 Working Hours Hardware Replacement
- 4 Working Hours Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-3OSP-97FCOE Contact us for a price
Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
- One Hour Response Time
- 24 hours a day, 7 days a week
- 4 Hours Hardware Replacement
- 4 Hours Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
Cisco Support
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