CON ECD MIDMKTB1

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Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net SNT 8x5xNBD
• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• One Hour Response Time
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-SNTE-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net SNTE 8x5x4
• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
• One Hour Response Time
• 8 hours a day, 5 days a week
• 4 Working Hours Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-SNTP-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net SNTP 24x7x4
• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 hours.
• One Hour Response Time
• 24 hours a day, 7 days a week
• 4 Hours Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-OS-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
• One Hour Response Time
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• NBD Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-OSE-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
• One Hour Response Time
• 8 hours a day, 5 days a week
• 4 Working Hours Hardware Replacement
• 4 Working Hours Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-OSP-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
• One Hour Response Time
• 24 hours a day, 7 days a week
• 4 Hours Hardware Replacement
• 4 Hours Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

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Support Contract Cisco_Smart Net Software Application Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, Software Application Support, 24 x 7 access to Cisco Technical Centre (TAC)-Extended Access to Cisco.com
• One Hour Response Time
• 24 hours, 365 days
• Minor Software Upgrade (upon request) & enhancements
• No Hardware Replacement
• No Onsite Engineer
• Most equipment can be covered

CON-ESW-MIDMKTB1 Contact us for a price

Support Contract

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Support Contract

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Support Contract

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Support Contract Cisco Smart Net Total Care

• Cisco Smart Net Total Care
• One Hour Response Time
• Most equipment can be covered

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Support Contract Cisco Smart Net Total Care

• Cisco Smart Net Total Care
• One Hour Response Time
• Most equipment can be covered

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Support Contract Cisco Smart Foundation - Software Bug Fix Updates - Business Hours Fault reporting - Hardware replaced Next Business Day - 24 x 7 access to Cisco Knowledge Base via Cisco Smart Foundation Portal

• Provides software bug fix updates, access to SMB TAC and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• No Onsite Engineer
• Access to Cisco SMB TAC
• Most equipment can be covered

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Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• One Hour Response Time
• Next Business Day NBD
• 3 Years 8 hours a day, 5 days a week
• NBD Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

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Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
• One Hour Response Time
• 3 Years 8 hours a day, 5 days a week
• 4 Working Hours Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-3SNTE-MIDMKTB1 Contact us for a price

Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
• One Hour Response Time
• 3 Years 8 hours a day, 5 days a week
• 4 Working Hours Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-3OS-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
• One Hour Response Time
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• NBD Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

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Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
• One Hour Response Time
• 24 hours a day, 7 days a week
• 4 Hours Hardware Replacement
• 4 Hours Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

CON-ECD-MIDMKTB1 Contact us for a price

Support Contract SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Software Support Service SWSS
• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• One Hour Response Time
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

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Support Contract SMARTnet TelePresence Essential Operate Service 24 x 7 4 Advance Replacement, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Software Support Service SWSS
• Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• One Hour Response Time
• 24 Hours, 7 days a week Support
• 4 Hour Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Most equipment can be covered

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Support Contract Cisco Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net Soln Supp SSSNT 8x5xNBD
• Cisco Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
• One Hour Response Time
• Next Business Day NBD
• 8 hours a day, 5 days a week
• NBD Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Includes Support for other vendor software
• Most equipment can be covered

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Support Contract Cisco SMARTnet Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
• One Hour Response Time
• 8 hours a day, 5 days a week
• 4 Working Hours Hardware Replacement
• No Onsite Engineer
• Extended access to cisco.com
• Includes Support for other vendor software
• Most equipment can be covered

CON-SSC4P-MIDMKTB1 Contact us for a price

Support Contract Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

• Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours
• One Hour Response Time
• 24 hours a day, 7 days a week
• 4 Hours Hardware Replacement
• 4 Hours Onsite Engineer
• Extended access to cisco.com
• Includes Support for other vendor software
• Most equipment can be covered