Cisco Software Support Service SWSS Essential Operate Services

Cisco Software Support Services (SWSS) provide 24x7 Access to the Cisco TAC, along with Cisco Software Upgrades and Updates.

Cisco SWSS is required to provide Licence Portability for Cisco ONE Software.

Cisco Essential Operate Service (ESW) and Unified Communications Software Subscription (UCSS) have been replaced by Cisco Software Support Services (SWSS).

  • Cisco Software Support Service SWSS Essential Operate Services
  • Products
CON-ECD-ICD3XSA10 Essential SW+8x5xNBD 10Cis,Std Agt Dktps,ICD3.X
CON-ECD-IPX4EA10 Essential SW+8x5xNBD IPCX 4.0 ENH Seat Qt
CON-ECD-IPX4PA10 Essential SW+8x5xNBD IPCX 4.0-4.0 STD-PRE
CON-ECD-ICD3XSU25 Essential SW+8x5xNBD 25 Upgd 2.x to Std Agnt,Dtop,ICD3.X
CON-ECD-ICD3XSU5 Essential SW+8x5xNBD 5 Upg 2.x to Std Agt Dtops ICD3.X
CON-ECD-ICD3XSU50 Essential SW+8x5xNBD 50 Upgd 2.xtoStd.Agent Dsktop ICD3.X
CON-ECD-IPX34ENH Essential SW+8x5xNBD IPCX 3.X ENH To 4.X
CON-ECD-45XE45YU ESSENTIAL SW+8X5XNBD CCX 4.5.X ENH Upg to 4.5.Y ENH
CON-ECD-40XS45YU ESSENTIAL SW+8X5XNBD CCX 4.0.X STD Upg to 4.5 Y STD
CON-ECD-UCEPUS25 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 ENH-PRE Seat Qty 25 Upg
CON-ECD-UCEPUS10 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 ENH-PRE Seat Qty 10 Upg
CON-ECD-UCEPUS50 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 ENH-PRE Seat Qty 50 Upg
CON-ECD-UCSEUS10 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 STD-ENH Seat Qty 10 Upg
CON-ECD-UCSEUS25 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 STD-ENH Seat Qty 25 Upg
CON-ECD-UCSEUS50 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 STD-ENH Seat Qty 50 Upg
CON-ECD-UCSPUS10 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 STD-PRE Seat Qty 10 Upg
CON-ECD-UCSPUS50 ESSENTIAL SW+8X5XNBD UCCX 4.5-4.5 STD-PRE Seat Qty 50 Upg
CON-ECD-IPCX-3X4 ESSENTIAL SW+8X5XNBD IPCX 3.X-4.X UPGRADE
CON-ECD-UCCPRNEW ESSENTIAL SW+8X5XNBD UCCX4.5-PREMIUM Svr SW 10 Seat-Top Lvl
CON-ECD-QIVR3PO25 ESSENTIAL SW+8X5XNBD Upg. 25,QM Prts-25,IVR Prts
CON-ECD-UCC4SADD ESSENTIAL SW+8X5XNBD CCM Bndl STD ADD-ON Opt Deploy Dedicate
CON-ECD-IPCEEASEI ESSENTIAL SW+8X5XNBD SEI 500 IPCC CAD Enhanced Agents
CON-ECD-CCX45EUP ESSENTIAL SW+8X5XNBD CCX 3.0or3.1 ENH W-out IVRPortOpt Upg
CON-ECD-UCCENHC ESSENTIAL SW+8X5XNBD UCCX 4.5 ENH Cold Standby Svr SW
CON-ECD-USOLDX15 Essential SW+8x5xNBD Solution Bndl D SW and Lic-10 7815
CON-ECD-USOLDX25 Essential SW+8x5xNBD Solution Bndl D SW and Lic-10 7825
CON-ECD-USOLDX35 Essential SW+8x5xNBD Solution Bndl D SW and Lic-10 7835
CON-ECD-USOLDX45 Essential SW+8x5xNBD Solution Bndl D SW and Lic-10 7845
CON-ECD-IPEDIALP ESSENTIAL SW+8X5XNBD IPCC ENTERPRISE OUTBOUND DIALER PORT
CON-ECD-IPE-BUN ESSENTIAL SW+8X5XNBD IPCC Enterprise Bundle
CON-ECD-IPX4XS25 ESSENTIAL SW+8X5XNBD IPCX or IVR 4.0 7825 Expansion Server S
CON-ECD-ICD3XSFT ESSENTIAL SW+8X5XNBD Top Level-Order Svc for Each Indiv Comp
CON-ECD-PA1-7845 Essential SW+8x5xNBD Personal Assistant Svr 1X - Multi 7845
CON-ECD-PA1SVR2M Essential SW+8x5xNBD Personal Assistant Svr 1X 2 Lang sns
CON-ECD-PA1SVR2S Essential SW+8x5xNBD Personal Assistant S
CON-ECD-VPT-SW-1 Essential SW+8x5xNBD Cisco Voice Provision tool SW App
CON-ECD-UMUSR Essential SW+8x5xNBD One Unity UM User
CON-ECD-UC100USR Essential SW+8x5xNBD Unity Connection, 100 Users 16 Pt 1 TTS
CON-ECD-UC1VMUSR Essential SW+8x5xNBD One Unity Conn VM User
CON-ECD-UC200USR Essential SW+8x5xNBD Unity Connection, 200 Users 16Pt 1 TTS

Products and Services