FLSA1-2X-20-36G

Upgrade from 20Gbps to 36Gbps License for ASR 1002-X

FLSA1-2X-20-36G End of Support Date (EOS):

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FLSA1-2X-20-36G Cisco Support

CON-OSE-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours.
  • One Hour Response Time
  • 8 hours a day, 5 days a week
  • 4 Working Hours Hardware Replacement
  • 4 Working Hours Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-OSP-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 4 Hours Hardware Replacement
  • 4 Hours Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-PREM-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 2 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer within 2 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 2 Hours Hardware Replacement
  • 2 Hours Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered
  • SLA Not available at all locations

CON-SSC4S-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 working hours
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • 4 Working Hours Hardware Replacement
  • 4 Working Hours Onsite Engineer
  • Extended access to cisco.com
  • Includes Support for other vendor software
  • Most equipment can be covered

CON-SSC4P-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 4 Hours Hardware Replacement
  • 4 Hours Onsite Engineer
  • Extended access to cisco.com
  • Includes Support for other vendor software
  • Most equipment can be covered

CON-SSC2P-FLSA12X

Annual Contract - Support for FLSA1-2X-20-36G - Cisco SMARTnet Solution Support - Engineer to install hardware- Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 2 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 2 hours
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 2 Hours Hardware Replacement
  • 2 Hours Onsite Engineer
  • Extended access to cisco.com
  • Includes Support for other vendor software
  • Most equipment can be covered
  • SLA Not available at all locations
Cisco Support

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